Content · Glossary

What is search intent?

Search intent is the goal behind a query: what the person actually wants to know, do or buy. Matching the intent, and the format searchers expect for it, is a precondition for ranking.

Why Search intent matters

Google ranks pages that satisfy the intent, not pages that merely contain the words. A product page will struggle for an informational query, and a blog post will struggle for a transactional one.

How Search intent works

  • Common types are informational, navigational, commercial investigation and transactional.
  • The current results show what format Google believes satisfies the intent (guides, lists, product pages, videos).
  • Many queries mix intents, and AI systems split them into sub-questions.

How to apply it

  1. Check the top results before creating a page, and match their type and format.
  2. Give each page one primary intent.
  3. Answer the main question first, then the natural follow-up questions.

Example

'Best CRM for small business' expects a comparison; 'HubSpot pricing' expects a pricing page; 'what is a CRM' expects a definition and explanation.

Common mistake

Targeting a keyword with the wrong page type because the keyword 'fits' the product.

Not sure how Search intent applies to your site? Book a strategy call, request a free gap snapshot, or ask the assistant.

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Knowing the terms is step one. Applying them to your site is where the growth is.